Status update

This is not exact­ly a now page, but I thought I would write up what I am doing at the moment since last report­ing on my sta­tus in my end-of-year report.

The major­i­ty of my work­days are spent doing free­lance design con­sult­ing. My pri­ma­ry gig has been through Eend at the Dutch Vic­tim Sup­port Foun­da­tion, where until very recent­ly I was part of a team build­ing online ser­vices. I helped out with prod­uct strat­e­gy, set­ting up a lean UX design process, and get­ting an inte­grat­ed agile design and devel­op­ment team up and run­ning. The first ser­vices are now ship­ping so it is time for me to move on, after 10 months of very grat­i­fy­ing work. I real­ly enjoy work­ing in the pub­lic sec­tor and I hope to be doing more of it in future.

So yes, this means I am avail­able and you can hire me to do strat­e­gy and design for soft­ware prod­ucts and ser­vices. Just send me an email.

Short­ly before the Dutch nation­al elec­tions of this year, Iskan­der and I gath­ered a group of fel­low tech work­ers under the ban­ner of “Tech Sol­i­dar­i­ty NL to dis­cuss the con­cern­ing lurch to the right in nation­al pol­i­tics and what our field can do about it. This has devel­oped into a small but active com­mu­ni­ty who gath­er month­ly to edu­cate our­selves and devel­op plans for col­lec­tive action. I am get­ting a huge boost out of this. Fig­ur­ing out how to be a left­ist in this day and age is not easy. The only way to do it is to prac­tice and for that reflec­tion with peers is invalu­able. Build­ing and facil­i­tat­ing a group like this is huge­ly edu­ca­tion­al too. I have learned a lot about how a com­mu­ni­ty is boot-strapped and nur­tured.

If you are in the Nether­lands, your pol­i­tics are left of cen­ter, and you work in tech­nol­o­gy, con­sid­er your­self invit­ed to join.

And final­ly, the last major thing on my plate is a con­tin­u­ing effort to secure a PhD posi­tion for myself. I am get­ting great sup­port from peo­ple at Delft Uni­ver­si­ty of Tech­nol­o­gy, in par­tic­u­lar Gerd Kortuem. I am focus­ing on inter­net of things prod­ucts that have fea­tures dri­ven by machine learn­ing. My ulti­mate aim is to devel­op pro­to­typ­ing tools for design and devel­op­ment teams that will help them cre­ate more inno­v­a­tive and more eth­i­cal solu­tions. The first step for this will be to con­duct field research inside com­pa­nies who are cre­at­ing such prod­ucts right now. So I am reach­ing out to peo­ple to see if I can secure a rea­son­able amount of poten­tial col­lab­o­ra­tors for this, which will go a long way in prov­ing the fea­si­bil­i­ty of my whole plan.

If you know of any com­pa­nies that devel­op con­sumer-fac­ing prod­ucts that have a con­nect­ed hard­ware com­po­nent and make use of machine learn­ing to dri­ve fea­tures, do let me know.

That’s about it. Free­lance UX con­sult­ing, left­ist tech-work­er organ­is­ing and design-for-machine-learn­ing research. Quite hap­py with that mix, real­ly.

Zona Incerta and using ARGs for activism

(Fol­low­ing some recent over­ly long posts, here’s an attempt to stay under 500 words.)

For a while now, I have been lurk­ing on the mail­ing list of the Alter­nate Real­i­ty Games IGDA SIG. ARGs are games that use the real world as their plat­form. They usu­al­ly revolve around a mys­tery to be unrav­eled. I find ARGs inter­est­ing for the way they clash with the game design notion of the mag­ic cir­cle. The mag­ic cir­cle can be defined as the time and space with­in which a game is played. With tra­di­tion­al games, play­ers are aware of the mag­ic cir­cle and enter it will­ing­ly. Not so with ARGs, as the fol­low­ing exam­ple I found on the list shows:1

The pro­duc­ers of Zona Incer­ta, a Brazil­ian ARG, pub­lished a video on YouTube. In it the ‘senior mar­ket­ing direc­tor’ of Ark­hos Biotech­nol­o­gy asks view­ers to help them buy the Ama­zon rain­for­est and reminds them “the Ama­zon belongs to no coun­try, it belongs to the world”:

The video was mis­tak­en by many as real–including two sen­a­tors and one gov­er­nor. On the list, André Sir­ange­lo, the game’s writer, says:

It wasn’t long until some jour­nal­ists con­nect­ed the dots and found out the com­pa­ny didn’t exist. That’s when it real­ly explod­ed — after all, there are lots of com­pa­nies that actu­al­ly do want to buy the rain­for­est, but it’s not every day a pow­er­ful sen­a­tor makes a speech about one that doesn’t real­ly exist.”

Because the game was spon­sored, they had to come out and offer a pub­lic apol­o­gy. Some peo­ple took it in a good way, oth­ers were less amused:

They want­ed to sue and maybe even arrest us for mak­ing a video that was against the nation’s sov­er­eign­ty and all that. It was all BS though, because there wasn’t real­ly a crime. We nev­er pub­lished fake news, we just put the video on YouTube and some peo­ple tought it was real. Not our fault! :)”

Clear­ly, the ambigu­ous nature of ARGs is key to what makes them fun. Know­ing that peo­ple might mis­take things for real is thrilling to ARG devel­op­ers. Play­ers are chal­lenged to rec­og­nize the con­tent that is part of an ARG—rewarding them with the feel­ing that they are part of a secret soci­ety.

So far, the genre remains a niche.2 But what if ARGs take off in a big way? What if the medi­as­cape is flood­ed by ARG con­tent?

Will we, sim­i­lar to what is now being pro­posed for ubi­comp, need rec­og­niz­able iconog­ra­phy that tells peo­ple: “warn­ing, alter­nate real­i­ty con­tent”?

Proposed icon for objects that have invisible qualities by the Touch research project

I won­der what would make a good image. Per­haps the March Hare?

Illustration of the March Hare by John Tenniel

Zona Incer­ta’s aim was to enter­tain. Despite this, they raised aware­ness for the Amazon’s plight. Would the for­mat of ARGs be use­ful to peo­ple with anoth­er agen­da? What if activists start using them to make the future they want to avert—or desire to bring about—tangible to the pub­lic?

Image cred­its: Icon by Touch research project, March Hare by John Ten­niel tak­en from Wik­i­Fur.

Updat­ed with a YouTube embed that val­i­dates.

  1. For more about ARGs and the mag­ic cir­cle also see my Reboot 9.0 pre­sen­ta­tion Mobile Social Play. []
  2. Here are sta­tis­tics of some promi­nent past ARGs. []