A year of two crashes

A year ago today I was in Bali.

We spent the better part of December 2015 there. It wasn’t really a holiday, but we weren’t really working either. I was wrapping up a few final Hubbub things back then. But for the most part life was quiet. Very quiet. We would get up really early. We would buy some vegetables and things from a lady who would drive into town every morning with a load from the market.

I’d swim, exercise, meditate, have breakfast and do some work. Writing and reading mostly. By the end of the morning we would cook lunch. The major meal of the day. In the afternoon we wouldn’t do much of anything because of the heat. December is rainy season in Bali and it gets incredibly hot and humid. Towards dusk we would often take a walk. We would have an early light dinner and entertain ourselves with the antics of tokay geckos. We would turn in early.

Now I am writing this back in our home in Utrecht. In many ways my life has returned to the way it was before that month in Bali. But in other ways it has changed. I used to run a small agency and would be in the studio almost every day. Now I am freelancing and I split my time between working on site at clients, working from home and meeting up with people in town. I enjoy the variety.

I used to be in the business of designing games and playthings for learning and other purposes. Now I am back to my old vocation of interaction design and in theory I can and work on anything.

Towards the end of Hubbub’s run I felt boxed in. Now I feel like I can pursue whatever interests me.

Right now, under the banner of Eend I am helping the Dutch victim support foundation develop new digital services. I spend about three days a week working on site as part of cross-disciplinary agile team made up of a mix of internal and external people. It’s good, important work and I can contribute a lot.

The time that remains I divide between the usual freelancer things like admin, networking and so on, and developing a plan for a PhD.

I’ve been blogging on and off about intelligent design tools this year and that is no coincidence. I am considering going into research fulltime to work in that space. It is still early days but I am having fun reading up on the subject, writing, making plans, and talking to people in academia about it.

In between this ‘new normal’ and those quiet days in Bali was a year of two crashes. I basically started from scratch in many ways twice this year and I feel like it has helped me get reoriented.

Crash one.

In January we moved to Singapore. We would end up spending seven months there. In that time I joined a startup called ARTO. I helped build a team, develop a design and development process and acted as product manager and product designer. We launched a first version of the product in that period and we pushed out a couple of new features as well. The last thing I did was find a replacement for myself.

In between working on ARTO I taught a two-part engagement design workshop with Michael and helped Edo and his team build ArtHit. I got into running and ate my way through the abundance of amazing food Singapore has to offer.

Of all the things I enjoyed about Singapore, its cosmopolitanism has to be the absolute highlight. I worked with people from Myanmar, Malaysia, Vietnam and India. I made friends with people from many more places. Discovering the things we have in common and the things that set us apart was a continuous source of enjoyment.

And like that, just when we were getting settled and had gotten into a routine of sorts and started to feel at home it was time to go back to the Netherlands. (But not before spending a couple of weeks exploring Vietnam and Cambodia. More great food and gorgeous sights.)

Crash two.

It is weird to have culture shock in a town you’ve spent most of your life in but that was what it felt like for about the first month back in Utrecht. September felt very similar to January. I had no work and was networking like a madman and just playing the numbers game. Hoping I would bump into something. And of course, as it always does eventually, things worked out.

I consider myself blessed to be able to take these risks and more or less trust things will turn out okay. I know that if they don’t there are always people around me who will support me if worse comes to worse.

2017 looks to be a year of more stability although one can never be sure. World events as well as occurrences in my personal circles this year have shown me once again there are no guarantees in life.

But I plan to build on what I’ve started these past few months and see where it takes me. It is time to shift from orienting to deciding and acting. And for the foreseeable future I plan to keep the current ‘system’ running.

So no more crashes for the time being. Although I am sure there will come a time when the need for it arises again.

Waiting for the smart city

Nowadays when we talk about the smart city we don’t necessarily talk about smartness or cities.

I feel like when the term is used it often obscures more than it reveals.

Here a few reasons why.

To begin with, the term suggests something that is yet to arrive. Some kind of tech-enabled utopia. But actually, current day cities are already smart to a greater or lesser degree depending on where and how you look.

This is important because too often we postpone action as we wait for the smart city to arrive. We don’t have to wait. We can act to improve things right now.

Furthermore, ‘smart city’ suggests something monolithic that can be designed as a whole. But a smart city, like any city, is a huge mess of interconnected things. It resists topdown design.

History is littered with failed attempts at authoritarian high-modernist city design. Just stop it.

Smartness should not be an end but a means.

I read ‘smart’ as a shorthand for ‘technologically augmented’. A smart city is a city eaten by software. All cities are being eaten (or have been eaten) by software to a greater or lesser extent. Uber and Airbnb are obvious examples. Smaller more subtle ones abound.

The question is, smart to what end? Efficiency? Legibility? Controllability? Anti-fragility? Playability? Liveability? Sustainability? The answer depends on your outlook.

These are ways in which the smart city label obscures. It obscures agency. It obscures networks. It obscures intent.

I’m not saying don’t ever use it. But in many cases you can get by without it. You can talk about specific parts that make up the whole of a city, specific technologies and specific aims.


Postscript 1

We can do the same exercise with the ‘city’ part of the meme.

The same process that is making cities smart (software eating the world) is also making everything else smart. Smart towns. Smart countrysides. The ends are different. The networks are different. The processes play out in different ways.

It’s okay to think about cities but don’t think they have a monopoly on ‘disruption’.

Postscript 2

Some of this inspired by clever things I heard Sebastian Quack say at Playful Design for Smart Cities and Usman Haque at ThingsCon Amsterdam.