Hard gamification (the Normal kind) takes an activity-situation or structure of some sort and stratifies it, supposedly making it supposedly more ‘game-like’, but really just more goal-directed, metric, capable of being evaluated in terms of optimum behaviors (“addressing our problems”). Soft gamification solves no quantifiable problems; instead, it poses questions. It merely takes an activity/situation, and ADDS DEGREES OF FREEDOM such that it is more malleable (more PLAYED, more of a game).
Read this a while back. Still great. Highlighting this idea because I think there’s a lot here.