links for 2009-12-18 The first Dutch Service Design book is here! — 31Volts — Service Design & Innovatie Congratulations to my friends at 31Volts for writing the first Dutch service design book. Can’t wait to leaf through a copy, soon. (tags: books servicedesign design dutch netherlands nl nederland 31volts) Published by Kars Alfrink Designer turned design researcher. Postdoc at TU Delft. Exploring contestable AI. View all posts by Kars Alfrink