This idea of labour being hidden in things, and the value of things arising from the labour congealed inside them, is an unexpectedly powerful explanatory tool in the digital world. … When you start looking for this mechanism at work in the contemporary world you see it everywhere, often in the form of surplus value being created by you, the customer or client of a company. Online check-in and bag drop at airports, for example.
Marx at 193 ( 2 Apr., 2012, at Interconnected)
This reminds me a lot of Tesler’s Law which states that the complexity inherent in a system is constant and can only be shifted from product to user or back.