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Louis Rosenfeld talks about how to improve analysis of site visitors’ search behaviour and how to use the subsequent insightts in a number of ways.
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Spool expects to see more and more designers specializing in social networking design. I’d broaden it to design of social software. He quotes some stuff from Bokardo, which I don’t agree with, as usual. There sure as hell is a distinction between on and o
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Cool (but short) presentation by Peter Merholz on experience design. One of the approaches he points out is to focus on the product ecosystem you are designing. Another is having a high-level experience vision before you set out designing.
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Video of excellent talk by Cory Doctorow at this year’s LIFT conference. Demonstrating how DRM is essentially flawed technology and will never support an internet ready business model.