Reclaiming Autonomy: Designing AI-Enhanced Work Tools That Empower Users

This post was taken down on 26 October 2026. A revised version will appear at this address.

About the original

Based on an invited talk delivered at Enterprise UX, on November 21, 2025 in Amersfoort, the Netherlands. The original ran to about 1,269 words and 16 images.

Abstract

Generated by Claude, a language model, from the original text; not written by the author.

The post asks what to question before adding an LLM feature to a work tool: whether it actually works, who gains or loses power, and which practices and skills it transforms. It frames these as questions of worker autonomy (authenticity and agency, after Prunkl), illustrated with scenes from Office Space, and lists ways AI threatens autonomy: manipulation, restricted choice, diminished competence. It then sketches a toolkit for designing AI for autonomy and applies three of its elements (reflexive design, stakeholder negotiation, collective autonomy support) to LegalMike, a Dutch legal AI platform, concluding that designers act as brokers of autonomy.