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Useful model that outlines the distribution of people’s roles in value creation online. Perhaps the most important point Horowitz makes is that implicit ‘voting’ on cool content (like Flickr’s interestingness) is often much more effective.
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Bleecker blows my mind with his sheer determination to create non-trivial, non-pragmatic critical objects. Inspiring.
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Spool raves about field studies. I’m convinced they’re very useful but would love to see Jared name a few examples of “the most usable designs” that were created using “critical information” gleaned from field studies.
links for 2007-05-03
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Try Intuit’s Quicken & Quickbooks, Microsoft’s Office 2007, and Netflix. :)
Netflix is a great example Jared, thanks for that. I wasn’t aware of the fact they used field studies.
I’m not familiar with Intuit’s software, but using field studies in the financial domain seams like a novelty.
I have yet to give Office 2007 a spin, so as far as I’m concerned the jury is still out on that one. ;-)
Again, thanks for the response!